We complained and were transferred to another room. The Horseshoe is infested with cockroaches! Yyyyuck!! As well as seeing some in the hallway near vending machines, 5 roaches were discovered in a matter of minutes upon entering our room. Went there on an invitation from Caesar's Windsor. This place needs new management and a plethora of new employees. ![]() Wife complained that our food would be cold by the time we ate our apps, absolutely no response from server. Finally, 1 hr and 20 minutes later, they brought the appetizer along with our meal. This whole time we had been watching the cooks leisurely walking to and from the kitchen, not a care in the world. Not sure why we needed plates with a to go order? This happened twice. One of the servers came bringing us someone else's order to go, along with plates. When she came back bringing our drinks, we placed a food order and appetizers. I ordered sweet tea with no lemon, had to tell her 3 more times no lemon, and she brought me tea with lemon anyway. ![]() We waited for seemingly 20 minutes to place our drink order just to find that the waitress who had been chit chatting at another table was ours as well. ![]() First, upon arrival we were seated, but things went south after that. Went to eat around 8pm on a Saturday night, what a mistake that was. This is one of the worst places to eat in ANY of the casinos.
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